Terms of Service

Last Updated: March 13, 2026

Table of Contents

1

Acceptance of Terms

By accessing and using the M'lup Russey Organization website ("Website") and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or Services.

Important: These Terms constitute a legally binding agreement between you and M'lup Russey Organization.

These Terms apply to all visitors, users, donors, volunteers, and others who access or use our Services. Your continued use of our Services following any changes to these Terms constitutes your acceptance of those changes.

2

Definitions

For the purposes of these Terms:

"Organization" or "We"
Refers to M'lup Russey Organization, a registered non-profit organization in Cambodia.
"Services"
Includes all services provided by the Organization, including but not limited to community development programs, educational initiatives, healthcare services, and online platforms.
"User" or "You"
Refers to any individual or entity accessing or using our Services.
"Donor"
Refers to any individual or entity making financial contributions to the Organization.
"Content"
Includes all text, images, videos, documents, and other materials available on our Website.
3

Our Services

M'lup Russey Organization provides various non-profit services including:

  • Community Development Programs: Sustainable development initiatives in rural communities
  • Educational Support: Scholarship programs and educational resources
  • Healthcare Services: Medical assistance and health education programs
  • Social Work: Support services for vulnerable populations
  • Online Platform: Information sharing, donation processing, and volunteer coordination

Note: Our Services are provided on an "as-is" and "as-available" basis. We reserve the right to modify, suspend, or discontinue any Service at any time.

4

User Responsibilities

As a user of our Services, you agree to:

  • Provide accurate and complete information when required
  • Use our Services only for lawful purposes
  • Respect the privacy and rights of other users
  • Not engage in any activity that may harm the Organization or its reputation
  • Not attempt to gain unauthorized access to our systems
  • Not use our Services to distribute spam or malicious content
  • Comply with all applicable laws and regulations

Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5

Donations

When making donations through our Website or Services:

  • All donations are voluntary and non-refundable
  • We provide donation receipts for tax purposes where applicable
  • Donations are used to support our non-profit initiatives as described
  • We may use third-party payment processors for secure transaction handling
  • By donating, you confirm that you are authorized to use the payment method
Donation Type Processing Time Receipt Provided
One-time Donation Immediate Yes, via email
Recurring Donation Monthly/Quarterly Monthly/Quarterly statements
In-kind Donation Upon receipt Yes, upon request

For questions about donations, please contact our finance department at donations@mluprussey.org.

6

Intellectual Property

All Content on our Website and Services is owned by M'lup Russey Organization or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may:

  • View and download Content for personal, non-commercial use
  • Share Content with proper attribution to M'lup Russey Organization
  • Use our resources for educational purposes

You may not:

  • Reproduce, modify, or distribute Content for commercial purposes without permission
  • Remove any copyright or proprietary notices
  • Use our trademarks or logos without written permission
7

Privacy & Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to our collection and use of information as described in our Privacy Policy.

Data Security: We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

We comply with applicable data protection laws, including but not limited to the Cambodian Data Protection Law and international standards for non-profit organizations.

8

Limitation of Liability

To the maximum extent permitted by law, M'lup Russey Organization shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Damages resulting from the use or inability to use our Services
  • Third-party content or links on our Website
  • Errors or omissions in our Content

Legal Notice: Our total liability to you for any claim shall not exceed the amount you have donated to the Organization in the past 12 months, or $100 USD, whichever is greater.

9

Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our Services will immediately cease. If you wish to terminate your account, you may simply discontinue using our Services.

All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Kingdom of Cambodia, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts located in Phnom Penh, Cambodia.

For international users, you agree that the laws of Cambodia will govern these Terms and any dispute that might arise between you and the Organization.

11

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms.

We encourage you to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

12

Contact Us

If you have any questions about these Terms, please contact us:

  • Email: info@mluprussey.org
  • Phone: (+855) 78 222 660
  • Address: #1278, PLov Lom, Prek Toal Village Road 1, Stung Meanchey Sangkat 2, Meanchey District, Phnom Penh, Cambodia
  • Office Hours: Monday - Friday, 9:00 AM - 6:00 PM (ICT)

Need Help Understanding Our Terms?

If you have questions about our Terms of Service or need clarification on any section, our legal team is here to help.

Contact Legal Department
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