Donation Support | Help With Your Contribution

Donation Support

We're here to help with your contribution. Our dedicated team is ready to assist you with any questions about donating.

Get in Touch With Our Team

Choose the most convenient way to contact us. We typically respond within 24 hours.

Email Us

For detailed inquiries, documentation requests, or specific donation questions.

Call Us

For immediate assistance or if you prefer to speak directly with our team.

Mon-Fri: 8AM-5PM

Visit Our Office

Meet our team in person for personalized donation assistance and consultation.

Appointment recommended

Frequently Asked Questions

Find quick answers to common donation-related questions.

How can I get a tax receipt for my donation?

Tax receipts are automatically emailed for all online donations within 24 hours. For bank transfers, please email your transaction details to dalin.srun@mluprussey.org, and we'll send your receipt within 3-5 business days.

Can I make a recurring monthly donation?

Yes! We offer recurring donation options through GlobalGiving. You can set up monthly, quarterly, or annual donations on our GlobalGiving page. For local bank transfers, contact us to arrange a standing order.

What payment methods do you accept?

We accept: Credit/debit cards via GlobalGiving, bank transfers to our ABA account, QR code payments through local banks, and cash donations at our office. Corporate donations and stock transfers are also possible - contact us for details.

How is my donation used?

90% of donations go directly to program costs (education, healthcare, community development). 7% covers operational expenses, and 3% goes to fundraising. We publish detailed annual reports on our website showing exactly how funds are allocated.

Can I donate in honor or memory of someone?

Absolutely. When making your donation, include the honoree's name in the dedication field. We can also send a personalized acknowledgment to the person or family you're honoring. Contact us for special memorial donation arrangements.

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